FREQUENTLY ASKED QUESTIONS
Q: Can I place my Senior Order online, over the phone or via fax?
A: We do not accept telephone or fax orders. Place your order during the on-campus order taking sessions at
your school, in our store, or click here to order online.
Q: How and when do I pay the balance of my Senior Order?
A: The balance of your Senior Order is due March 1st. We make automated phone calls 2 weeks prior to our arrival. You can make
payments whenever you'd like in store, online or over the phone.
- All Credit card payments are accepted
- Checks, Money orders or Cash can be sent to our office (make sure to include the order number).
- Checks will not be accepted at on-campus deliveries.
Q: When will I receive my Senior Order &/or Cap & Gown?
A: Senior Orders are delivered around Spring Break and Cap & Gowns will be delivered to the school towards the end of the school
year. Note: Orders must be paid in full to pick up
Q: I didn't pick up my Senior Order at School, now what?
A: We take all orders not picked up on at school back to our office. Stop by during store hours to grab it.
- If you are out of town check with your activities director or Senior Sponsor
Q: How should my gown fit?
A: Your cap should be snug, not falling off, and not squeezing in any way. Gowns are made to fit like a potato sack. The bottom should hit anywhere in between the knee and ankle. You should be able to sit down comfortably without it feeling tight.
Q: Is it too late to order my Cap & Gown?
A: Prices increase in December and gown sizing is not guaranteed after February.
Q: Is it too late to order Announcements?
A: After February 1st, quantities and products are limited. We do order extra announcements and sell them on a first-come, first-serve basis, online orders are accepted until supplies last or Senior Order Delivery.
Q: Is it too late to order my Class Ring?
A: It is NEVER too late to order your Class Ring! We are happy to help you order your Class Ring any time that you are ready -
whether it is two months into your junior year of high school or twenty years after graduation.
Q: Do you offer payment plans or layaway for Class Ring orders?
A: Absolutely! We want to make it possible for every student to afford a Class Ring. We offer no-interest payment plans with a
required $10 minimum monthly payment.
Q: Where are you located?
A: 1529 Eubank Blvd. 87112, On the west side of the street in between Constitution and Indian School